STUDENT TRANSPORTATION SERVICES OF
WATERLOO REGION (STSWR), INC
130-4275 King Street East
Parents/ Guardians of Transported Students
Re: School Bus Driver Availability
School bus operators are currently experiencing a school bus driver shortage. This shortage is
being experienced across the Province, and STSWR has until this year been able to provide
consistent service to all schools.
For the Region’s public and Catholic schools, 426 bus routes have been contracted to provide home
to school transportation, 7 of which have no permanent driver. In addition, the pool of
temporary/substitute drivers needs to be augmented by 30 new staff for service to return to normal
levels. These shortages may result in certain students experiencing delays when travelling to
school or going home. We are working to minimize issues where possible, and in most cases,
families will see no impact resulting from the driver shortage.
Bus operators have increased their recruitment and training activities to ensure we return to
normal levels of service in the near future. The process of training and certifying a school bus
driver takes time to complete as it requires individuals to undergo training, testing, and
background checks before they are qualified to be road ready.
Based on the information we have today, it is expected that service levels at all schools will
return to normal within 60 days.
Please call us if you have any questions at 519-650-4934.
Benoit Bourgault General Manager STSWR